Frequently Asked Questions
How do I know which brow service to book?
If you are unsure what to book for, you may submit a photo of your brows and we can let you know which technique(s) would be recommended for you. Every client is unique in their skin type, hair growth, and brow goals. Don’t worry about booking for the wrong service, we can always change it at your actual appointment.
How long does the procedure take?
Initial appointments take approximately 2-3 hours, give or take. This includes the designing process, numbing the area, and semi-permanent cosmetics procedure. Follow-up sessions take approximately 1-1.5 hour.
Does permanent makeup hurt?
Numbing is used during the procedure, and most clients are very comfortable. However pain tolerance varies from client to client. Having the procedure during your menstrual cycle may increase your sensitivity.
Do I need a touch-up/follow up appointment?
Yes! All permanent cosmetic procedures require 2 sessions. During your 6-12 week follow-up we can assess your pigment retention and make any adjustments needed. This follow-up also increases the longevity of your semi-permanent cosmetics. All touch ups should be scheduled within 6-12 weeks of the initial session. If scheduled further out, additional charges may incur.
How long will my semi-permanent cosmetics last?
Cosmetic tattooing is meant to fade gradually. Longevity depends on factors like skin type, lifestyle, age, medications, hormones, and pigment choice. Sun exposure (including tanning beds) can also break down pigment faster. To maintain your results, follow all aftercare instructions and plan for touch-ups when about 50% of the pigment has faded — typically after a year or more, depending on your skin.
Final results can vary, as healing is different for everyone. A 6–12 week touch-up is recommended to perfect your results and increase long-term retention.
What factors will affect my semi-permanent cosmetics?
Oily skin can cause hairstrokes to blur and heal lighter or powdery. If your skin produces a lot of oil, gently blot your brows throughout the healing process.
Smoking may cause semi-permanent cosmetics to fade faster over time.
Anemia or iron deficiency can lead to your body absorbing pigment more quickly.
Sun exposure, including tanning beds, breaks down pigment and may cause premature fading or discoloration. Use SPF once healed.
Age and metabolism also play a role — mature skin typically holds pigment longer than younger skin.
Bleeding during your procedure can significantly affect pigment retention. Be sure to follow all pre-care instructions to help minimize bleeding, including avoiding alcohol, caffeine, and blood-thinning medications 24 hours before your appointment.
view pre/post care
Do any of these apply to you?
Currently pregnant or breastfeeding
Currently using or have used accutane in the past 12 months
Freshly sun-tanned or sunburned face
Currently taking blood thinners or antibiotics
Rosacea in the forehead/brow area
Currently receiving or have received chemo/radiation in the past 6 months
Diabetic ailments must be under control
If any apply, please get in touch so we may discuss options
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Your safety comes first. To ensure optimal healing and results, some conditions may require medical clearance or delay treatment.
Service Policies
Booking Fee
Upon booking your appointment a $50 non-refundable booking fee will be required to hold your appointment. The fee will be applied to your total service fees on the day of your appointment. Please note the fee only secures the time of your appointment. If you cancel or reschedule before the 24 hour window you will not lose your booking fee and it will apply to your future rescheduled appointment.
-Please note: it is the client's responsibility to book for a touch up appointment. Fees will go up if you get your first touch up done after the recommended time of 8-12 weeks. It's highly recommended your book your appointment ASAP and not wait as sometimes books can fill quickly.
Refunds
THERE ARE NO REFUNDS FOR BOOKING FEES.
You are paying for our time, service, product, and expenses to provide you with a service. There will be no refunds on any services done. If you are having any issues, please do not hesitate to reach out. Instagram DM, text, or email is preferred, phone calls are unable to be picked up due to tattooing during business hours. If you would like to call, please leave a voice mail with phone number.
Forms of Payments accepted: Venmo, Zelle, ApplePay, Cashapp, Cash and Credit Cards.
Cancellation Policy
Please give a 24-hour notice for all Brows appointments for rescheduling to avoid forfeit of your booking fee and 40% of the service price being charged.
Promotional rates will not be guaranteed if the service is not done within 2 months of promotion for new brows and 8-12 weeks for touch ups. You may reschedule an appointment up to 2 times before you forfeit your booking fee. Rescheduling an appointment in the time allowed will ensure your booking fee to transfer. If you however reschedule within 24 hours of your appointment, you may book another appointment but will require an additional booking fee.
Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
No Show Policy
SAME DAY NO SHOWS and CANCELLATIONS within 24 hours will be charged the booking fee of $50 as well as 50% of the service charge
